Bn77 Privacy Policy

Bn77 collects the information needed to manage your account, deliver our services, and improve the platform. We only collect what is genuinely necessary.

With your consent, we may also collect additional information, such as customer service chat records and your preferred game types. This is entirely optional.

Bn77 uses your information solely for the purposes listed below and never for anything beyond or unnecessary:

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To determine eligibility for bonuses, promotions, and rewards.
• To detect and prevent fraud, money laundering, and suspicious activity.
• To provide customer support and resolve any issues you may have.
• To fulfill legal and regulatory obligations.
• To improve platform quality and enhance the user experience.
• To send you relevant promotional offers with your consent.

Bn77 stores your data in encrypted form on secure servers. Our server infrastructure operates in full compliance with international security standards.

Data retention periods are as follows:

• Account Information: For the duration the account is active and a minimum of 5 years after closure.
• Financial Transaction Records: Up to 7 years as required by law.
• Customer Service Records: Up to 2 years after the issue is resolved.
• Technical Logs: 90 days for security review purposes.

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

Bn77 does not sell your personal information to third parties. However, data may be shared in the following limited circumstances:

• Payment Processors: Approved payment platforms including Mobile Banking, Nagad, and Rocket receive only the information required to complete transactions.
• Game Providers: Only the minimum information necessary for game operation is shared.
• Legal Authorities: In cases of a court order or other legal obligation.
• Security Services: For fraud prevention and anti-money laundering verification.

All third parties with whom data is shared are contractually bound by bn77's strict confidentiality agreements and may only use the data for its specified purpose.

Bn77 uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions correctly.

Types of cookies we use:

• Essential Cookies: Login sessions and security tokens — the site cannot function properly without these.
• Functional Cookies: To remember your language preference and theme settings.
• Analytical Cookies: To understand site usage, but on a completely anonymous basis.

You can manage or disable cookies at any time through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some site features.

Bn77 employs industry-leading, multi-layered security technology to protect your data. Each layer acts as a backup so that if one fails, your information remains protected.

• SSL/TLS Encryption: 256-bit encryption is applied to all data transfers.
• Two-Factor Authentication (2FA): An additional security layer to protect account access.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Regular Security Audits: Regular security audits are conducted by independent third parties.
• Suspicious Activity Monitoring: Our automated system operates 24/7 to detect unusual login attempts or transactions.
• Data Encryption: Sensitive data in storage is kept in encrypted form.

Please note that no system on the internet is 100% impenetrable. You also play a role in keeping your account secure — use a strong password and never share your login credentials with anyone.

As a bn77 user, you have the following rights over your personal data. We fully respect and honor each of these rights:

To exercise any of these rights, please contact our support team. We are committed to responding to your request within 30 days.

Bn77 strictly does not collect any information from anyone under the age of 18, and use of the platform by minors is strictly prohibited.

• Age verification is mandatory at the time of registration.
• If we become aware that data has been collected from a minor, it will be deleted without delay.
• The associated account will be suspended immediately.

If you believe a minor has accessed bn77 from your device without your knowledge, please notify our support team immediately.

Bn77 may update this Privacy Policy from time to time. For any significant changes, we will notify you through the following means:

• A notification will be sent to your registered email address.
• A pop-up notice will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree to the revised policy, you may request that your account be closed.

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We take all inquiries seriously.

• Email: [email protected]
• Support: Live chat is available 24 hours a day, 7 days a week.
• Response Time: Responses are typically provided within 1–3 business days.

Once your identity is verified, we will process your request and provide a full response within 30 days.